Last updated: 26th August 2026

These Terms & Conditions (“Terms”) apply to all personalised song services provided by There’s A Song For That (“we”, “us”, “our”) to the person purchasing the service (“you”, “your”).

By placing an order with us, you confirm that you have read, understood and agreed to these Terms.

These Terms should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.

1. About Our Service

There’s A Song For That provides bespoke, personalised songs created from information, memories, stories and preferences supplied by you.

Our songs are created using a combination of human creative input and artificial intelligence (“AI”) music-generation technology.

This may include the creation and development of lyrics, song concepts, musical direction, prompts, arrangements, vocals and instrumental elements.

Because AI technology forms part of the creative process, the final result may contain elements generated by AI and may not be completely predictable.

Our service is intended to create a meaningful and personalised song based on the information and creative direction you provide. It is not intended to provide guaranteed copyright ownership or exclusivity over the resulting musical work.

2. Placing an Order

When you place an order, you agree to provide accurate and sufficient information for us to create your personalised song.

This may include:

names; relationships; important dates; memories; personal stories; messages; occasions; personality traits; preferred musical genres; preferred mood or tone; and any other information requested as part of the ordering process.

The quality and suitability of the final song may depend on the information you provide.

We are not responsible for errors arising from inaccurate, incomplete or misleading information supplied by you.

We may contact you if we require clarification or additional information before we can create your song.

3. Personalised Nature of the Service

Every song is created specifically for the customer and is therefore a personalised product.

Because the service involves creative interpretation, we cannot guarantee that the final song will reflect your personal taste exactly or that you will subjectively prefer every aspect of the finished recording.

Differences in musical taste, vocal preference, melody, arrangement, production style or interpretation do not automatically constitute a failure to provide the service.

Our responsibility is to make reasonable efforts to create the song in accordance with the agreed requirements and information provided by you.

4. AI-Generated Content

Our songs are created using third-party AI music-generation technology.

AI-generated content can vary between generations and may occasionally contain unexpected pronunciation, musical choices, vocal characteristics, timing, lyrics or other imperfections.

We will make reasonable efforts to ensure that the finished song meets the requirements of your order, but we cannot guarantee that AI-generated content will be completely free from imperfections.

We also cannot guarantee that a particular voice, melody, instrumental arrangement, pronunciation or musical characteristic will be produced exactly as requested.

5. Commercial Use and Licensing

We use AI music-generation services under the applicable commercial-use terms and licences available to us.

Where the applicable licence permits commercial use, this allows us to commercially create and supply personalised songs as part of our business.

However, commercial-use rights and copyright ownership are not the same thing.

The fact that we are permitted to commercially create and sell a song does not mean that the AI-generated output is automatically protected by copyright or that exclusive copyright ownership can be transferred to you.

6. Copyright and Intellectual Property

Because AI technology is involved in the creation of your song, we cannot guarantee that copyright will exist in the AI-generated musical output.

We therefore do not guarantee or represent that you will receive exclusive copyright ownership in:

AI-generated music; melodies; vocals; instrumental arrangements; musical performances; musical compositions; or other elements generated substantially through AI.

Copyright protection may apply differently to different elements of a work depending on how those elements were created and the laws applicable in the relevant jurisdiction.

Where original lyrics or other creative material are independently created by a human, copyright protection may apply to those elements where applicable law provides such protection.

Nothing in these Terms should be interpreted as legal advice or as a guarantee that copyright protection exists or will be available.

If copyright ownership, registration or exclusivity is particularly important to you, we recommend obtaining independent legal advice.

7. No Guarantee of Exclusivity

We cannot guarantee that your finished song will be completely unique worldwide.

AI music-generation systems may generate similar musical outputs for different users.

We will not intentionally reproduce another customer's personalised story or deliberately use another customer's bespoke information when creating your song.

However, we cannot guarantee that musical characteristics such as melodies, rhythms, harmonies, arrangements, vocal characteristics or styles will never be similar to other AI-generated works.

8. Customer-Supplied Content

You remain responsible for any content, information, lyrics, photographs, recordings, names or other material that you provide to us.

By submitting material to us, you confirm that you have the necessary permission and rights to allow us to use that material for the purpose of creating your personalised song.

You must not knowingly provide material that infringes another person's copyright, trademark, privacy rights, image rights or other intellectual property rights.

You must also ensure that any personal information relating to another person has been provided to us lawfully.

We reserve the right to refuse or amend a request where we reasonably believe that the requested content may infringe another person's rights or breach applicable law or the terms of our third-party service providers.

9. Copyrighted Songs, Artists and Voices

We do not provide a service designed to reproduce copyrighted songs, recordings or lyrics belonging to other artists.

We also do not guarantee that we can reproduce a particular artist's voice, recording or musical performance.

Requests that may infringe copyright, intellectual property rights or the terms of our AI providers may be refused or modified.

Where appropriate, we may suggest an alternative musical direction.

10. Draft Song and Revisions

Once your personalised song has been created, you will receive a draft audio version for review.

Your purchase includes one round of reasonable amendments to the draft at no additional cost.

Your amendment request should relate to the original brief and requirements you provided when placing your order.

Examples of reasonable amendments may include:

correcting a name; correcting a date; correcting a factual detail; correcting an agreed lyric; requesting a reasonable change where an agreed requirement has not been met; or

making a reasonable creative adjustment within the scope of the original brief.

The included amendment is not intended to allow the customer to request an entirely different song or substantially change the original brief after the creative work has been completed.

Requests for substantial changes, additional revisions or a new song may incur an additional charge.

We will confirm any additional cost with you before carrying out additional work.

11. 14-Day Draft Review Period

You will have 14 calendar days from the date your draft song is delivered to review the draft and submit your one permitted round of amendments.

Any amendments must be submitted within this 14-day period.

If we do not receive any amendments from you within 14 calendar days, the draft will be considered approved and accepted as the final version of your personalised song.

Once the 14-day review period has expired, we may treat the order as complete and no further amendments will be included within the original purchase price.

If you require additional time to review your song, you must contact us before the 14-day period expires.

We may, at our discretion, agree to extend the review period.

12. What Constitutes the Agreed Requirements

For the purposes of these Terms, the “agreed requirements” are the information, instructions and requirements provided by you as part of your original order and completed song questionnaire.

These may include specific:

names; dates; relationships; events; memories; messages; factual information; musical genres; moods; themes; and other requirements expressly agreed with us.

Creative interpretation forms part of our service.

We do not guarantee that every piece of information contained within your story will appear word-for-word in the final lyrics unless this has been specifically agreed.

A creative interpretation of your story is not considered a failure to meet the agreed requirements simply because you would have preferred different wording or a different creative approach.

13. Delivery Timeframes

We aim to provide your first draft within 3 working days of receiving all of the following:

your completed order or song questionnaire; all information required to create the song; any required supporting material; full payment; and any clarification reasonably requested by us.

The delivery timeframe begins once all required information has been received.

Following receipt of your amendment request, we aim to provide the final version within 3 working days. At busy times of the year, the delivery time may be up to 10 working days.

If you do not request amendments within the 14-day review period, the draft will be deemed approved and will become the final version.

14. Delays

We will make reasonable efforts to meet our stated delivery timeframes.

However, delivery may be delayed where:

you have not provided all required information; we are waiting for clarification from you; you do not respond to a request for information; you request changes to the original brief; there are technical problems affecting third-party AI services; there are technical problems affecting file hosting or delivery services; or circumstances arise that are outside our reasonable control.

Where we become aware of a significant delay, we will make reasonable efforts to inform you.

15. Refunds and Cancellations

Because our songs are personalised and created specifically for each customer, payments are non-refundable once work on your personalised song has commenced, except where you have a statutory right to a refund or where the circumstances described below apply.

We do not offer refunds simply because:

you change your mind; you no longer require the song; you do not personally like the finished song; you dislike the vocal style; you dislike the melody; you would have preferred a different musical arrangement; you would have chosen different wording; or the creative result is different from what you personally imagined, provided that the song has been created in accordance with the agreed requirements.

This is a bespoke creative service and subjective dissatisfaction does not, by itself, mean that the service has not been provided.

16. Circumstances Where a Refund May Apply

A refund may be considered where:

the supplied audio file is technically corrupt and cannot reasonably be opened or played; we are unable to provide a replacement or usable version of a corrupt file;

the completed song materially fails to meet the specific agreed requirements of the order; we are unable to provide the personalised song you purchased; or you have another statutory right to a refund under applicable UK consumer law.

Where there is a genuine problem with your song, we will normally be given the opportunity to correct the issue or provide a replacement before a refund is considered.

Where an issue can reasonably be corrected through the included revision, we will offer that correction before considering a refund.

17. Technical Problems With the Final File

If you experience a problem opening or playing your final audio file, please contact us as soon as reasonably possible.

We will investigate the issue and, where reasonably possible, provide a replacement or alternative copy of the file.

A technical issue with the supplied file will not automatically result in a refund where the issue can reasonably be resolved by providing a replacement file.

18. Marketing and Promotional Use

We may use reasonable portions or excerpts of completed songs created by us for marketing, advertising and promotional purposes.

This may include: short audio excerpts; selected lyrics; screenshots or visual representations of the song; anonymised descriptions of the story behind the song; testimonials provided by the customer; social media content; website content; email marketing; advertising campaigns; and other promotional materials relating to There’s A Song For That.

We may edit, shorten or combine excerpts for promotional purposes.

We will take reasonable care when using personalised content and will not intentionally publish sensitive personal information. Nor shall any persons mentioned within the song be identifyable.

19. Personal Information

We may receive personal information about you and other people mentioned in your story.

We will process personal information in accordance with our Privacy Policy and applicable data protection legislation.

You are responsible for ensuring that you have any necessary permission to provide personal information about another person to us for the purpose of creating the song.

20. Use of Third-Party AI Technology

Our songs are created using third-party AI technology and other digital services.

The availability, functionality, pricing, licensing arrangements and terms of these third-party services may change from time to time.

We will use services that we reasonably believe provide the appropriate commercial-use permissions for our business at the time the song is created.

However, we cannot guarantee the future availability or functionality of any particular third-party technology.

We are not responsible for changes made by third-party providers that occur after your song has been created and supplied to you.

21. Your Use of the Finished Song

Subject to the applicable third-party licence and these Terms, you may use and share the finished song for the purposes permitted by the rights associated with your purchase.

You may share your song with friends and family and on your personal social media accounts.

You must not represent that you personally created the AI-generated musical elements where doing so would be misleading.

You are responsible for ensuring that any use you make of the song complies with applicable law and any applicable third-party licence restrictions.

If you wish to use the song for a specific commercial, advertising, publishing, broadcasting or other purpose, please contact us before doing so if you are unsure whether that use is permitted.

22. Our Intellectual Property

Our website, branding, logos, written materials, templates, questionnaire designs, promotional materials and other original business content remain the property of There’s A Song For That unless otherwise stated.

You may not reproduce, copy, distribute, modify or commercially exploit our business materials without our prior written permission.

This does not affect any rights you may have in original content that you supplied to us.

23. Limitation of Liability

We will provide our services with reasonable care and skill.

To the fullest extent permitted by law, we are not responsible for losses arising solely because:

an AI-generated song does not qualify for copyright protection; the song is not capable of being exclusively protected; another AI-generated work is similar to your song; an AI-generated vocal, melody, pronunciation or arrangement differs from your expectations; a third-party AI service changes its functionality or terms; or you are subject to restrictions on your intended use of the song that were not communicated to us before purchase.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, technology, legal requirements or business practices.

The version of the Terms applicable to your order will be the version in effect at the time you place your order, unless we are required by law to make a change that applies retrospectively.

25. Governing Law

These Terms are governed by the laws of England and Wales, unless applicable consumer law provides otherwise.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights that apply to you.

26. Contact

If you have any questions about these Terms, your order, amendments or your personalised song, please contact us at:

There’s A Song For That using the Contact Us form on our website, or by emailing [email protected]
Website: SONGFORTHAT.CO.UK

27. Acceptance of These Terms

By placing an order for a personalised song, you acknowledge that:

your song will be created using AI technology; AI-generated music may not qualify for copyright protection; we do not guarantee copyright ownership or exclusivity over the AI-generated musical output;

the service is personalised and creative in nature; you will receive one round of reasonable amendments to your draft; you have 14 calendar days to submit amendments after receiving your draft;

if you do not submit amendments within 14 days, the draft will be deemed approved and become the final version; refunds are not provided simply because you dislike the creative result where the agreed requirements have been met; refunds may be available where the file is corrupt, the agreed requirements have materially not been met, we are unable to provide the service, or you have a statutory right to a refund; we may use appropriate portions of your song for marketing purposes in accordance with your marketing preference; and you are responsible for ensuring that information and material you provide to us can lawfully be used.

By completing your purchase, you confirm that you have had the opportunity to read and agree to these Terms & Conditions.